Exchange and return policy
Exchange and return policy
In Sarah's store.. your satisfaction is our goal
In order to serve you, the terms of exchange and return are as follows:
_ It is allowed to return within three days of receiving the order, with you bearing the shipping or delivery costs.
_ It is allowed to exchange within seven days of receiving the order, with you bearing the shipping or delivery costs.
Open or tested products are not allowed to be exchanged or returned.
How to return products:
When you want to exchange or return any product, all you have to do is:
Contact customer service directly
Or send an e-mail:
Our team will respond to your request immediately and without any delay.
Re-package the product in its original packaging and hand it over to the representative of the shipping company, and when we receive the product, we will return your money to you.
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Perfumes are not returned or exchanged upon opening their sulfan or carton.
Cancellation policy
The site reserves the right to refuse or cancel any order for any reason and at any time without referring to the customer or obtaining his consent to cancel the order.
Paid orders: In the event that a customer wants to cancel the order after the order has been shipped, the amount will be refunded as soon as the shipment is returned to our warehouse
Within 1-7 business days minus shipping charges.
